Purpose – This integrated care study seeks to highlight how voluntary sector “wellbeing co-ordinators” colocated in a horizontally and vertically integrated, multidisciplinary community hub within one locality of an Integrated Care Organisation contribute to complex, person-centred, co-ordinated care.
Design/methodology/approach – This is a naturalistic, mixed method and mixed data study. It is complementing a before-and-after study with a sub-group analysis of people receiving input from the wider hub (including Wellbeing Co-ordination and Enhanced Intermediate Care), qualitative case studies, interviews,and observations co-produced with embedded researchers-in-residence.
Findings –The cross-case analysis uses trajectories and outcome patterns across six client groups to illustrate the bio-psycho-social complexity of each group across the life course, corresponding with the range of inputs offered by the hub.
Gradinger F, Elston J, Asthana S, Myers C, Wroe S, Byng R. Integrating the voluntary sector in personalised care: mixed methods study of the outcomes from wellbeing co-ordination for adults with complex needs. Journal of Integrated Care. 2020, Jul, 13; 28 (4): 405-418